Shipping policy
Shipping Policy:
At Clenzy, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details.
1. Shipping Methods
We offer the following shipping options:
- Prepaid Orders (recommended for faster processing)
- Cash on Delivery (COD) (available in selected locations)
Shipping is handled through trusted courier partners to ensure reliable delivery across India.
2. Order Processing Time
- All orders are processed within 2-3 business days.
- Orders are not processed or shipped on Sundays or public holidays.
- You will receive a confirmation once your order has been shipped.
3. Delivery Timeframes
- Estimated delivery time: 5-7 business days from the date of dispatch.
- Delivery timelines may vary depending on your location and courier service availability.
4. Shipping Costs
- Shipping charges: May vary
- Any applicable shipping fee will be displayed at checkout before completing your order.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via SMS/email.
- You can use this link to track your order in real time.
6. Delivery Issues & Delays
While we strive to deliver your order within the estimated timeframe, delays may occur due to:
- High order volumes
- Weather conditions
- Courier or logistics issues
- Remote delivery locations
If your order is significantly delayed, please contact us at veerclgws@gmail.com, and we will assist you.
7. Incorrect Address or Failed Delivery
- Please ensure your shipping address and contact details are accurate.
- If a delivery fails due to incorrect information or unavailability of the customer, the order may be returned.
- Additional charges may apply for re-delivery.
8. Contact Us
If you have any questions about your shipment, feel free to contact us:
Clenzy.in
📧 Email: veerclgws@gmail.com